Returns (Change Of Mind): If you change your mind about your purchase, we will refund your purchase, less the freight charge and a 10% handling fee, as long as you return the parcel to us within three days of receiving it, and the carton is unopened and undamaged. This time limit is to ensure that the product is still in good condition and to reduce the risk of spoilage due to storage conditions.

Returns (Unhappy With Product): If you are unhappy with the quality of the wine purchase, we will either refund your purchase, or exchange it for items to the same value, as long as you return the product to us within three days of receiving it. This time limit is to ensure that the product is still in good condition and to reduce the risk of spoilage due to storage conditions.